Contact Medicare Benefits

We’ve made getting in touch easy. Here’s everything you need to call, mail, message or email us.

Call us
866-576-2956 or TTY 711
Mon to Sun 5am - 8pm PT

    Send us a message





    Ways to contact us

    Address

    1100 NW Compton Drive,
    Suite 200
    Hillsboro, OR 97006

    Telephone

    (866) 576-2956 - TTY 771
    (888) 320-1284 (fax)

    To contact Medicare directly call

    1-800-MEDICARE
    (1-800-633-4227)

    TYY users should call
    1-877-486-2048

    24 hours a day, 7 days a week

    Media enquiries

    Please direct all media enquiries to [email protected]

    Download media pack

    Includes media briefing document and high-res images for media use (only).

    Media frequently asked questions

    Call center hours of operation

    Before The Annual Enrollment Period

    Jan 2 to Sep 30

    Mon to Sat 5am - 6pm PT
    Sat 6am - 4pm PT
    Closed Sundays

    Oct 1 to Oct 14

    Mon to Sat 5am - 8pm PT
    Sun 6am - 3pm PT


    During The Annual Enrollment Period

    Oct 15 to Nov 25

    Mon to Sat 5am - 8pm PT
    Sun 6am - 3pm PT

    Nov 26

    Closed for Thanksgiving

    Nov 27 - 28

    5am - 6pm PT

    Nov 29

    6am - 6pm PT

    Nov 30 to Dec 5

    5am - 8pm PT

    Dec 6

    6am - 8pm PT

    Dec 7

    5am - 8pm PT


    After The Annual Enrollment Period

    Dec 8 to Dec 31

    Mon to Fri 5am - 8pm PT
    Sat 6am - 6pm PT
    Closed Sundays

    Dec 24 - 25

    Closed for Christmas

    Jan 1

    Closed for New Year's Day

    Our phone lines are open 24 hours a day for after hours messages. If you leave us a message, we'll call you back on the very next business day. All times listed are Pacific Time.

    Got questions?

    Call a licensed sales agent at

    866-576-2956 or TTY 711

    Mon to Sun 5am - 8pm PT

    Send us a message

    We aim to reply within 24 hours.



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      www.MedicareBenefits.com contains information about and access to insurance plans for Medicare beneficiaries, individuals soon eligible for Medicare and those advising on behalf of Medicare beneficiaries. Medicare Benefits Solutions, is a brand operated by HealthCompare Insurance Services, Inc., a licensed health insurance agency certified to sell Medicare products. Medicare Benefits, www.MedicareBenefits.com is a non-government website, and is not endorsed by the Centers for Medicare & Medicaid Services (CMS), the Department of Health and Human Services (DHHS), or any other government agency.