Contact Medicare Benefits

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call1 866-576-2956 or TTY 711
Mon to Fri 5 am - 8 pm PT | Sat 5 am - 5 pm PT | Sun closed

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    Ways to contact us


    1100 NW Compton Drive,
    Suite 200
    Hillsboro, OR 97006


    (866) 576-2956 - TTY 771
    (888) 320-1284 (fax)

    To contact Medicare directly call


    TYY users should call

    24 hours a day, 7 days a week

    Media enquiries

    Please direct all media enquiries to [email protected]

    Download media pack

    Includes media briefing document and high-res images for media use (only).

    Media frequently asked questions

    Call center hours of operation

    Our call centre is in operation Monday to Sunday 5am to 8pm PT, closed on Christmas Day.

    Our phone lines are open 24 hours a day for after hours messages. If you leave us a message, we'll call you back on the very next day.

    Got questions?

    Call a licensed sales agent at

    or TTY 711

    Mon to Fri 5 am - 8 pm PT | Sat 5 am - 5 pm PT | Sun closed

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    We aim to reply within 24 hours.

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      Medicare Benefits Solutions is a non-government website., is a website owned by HealthCompare Insurance Services, Inc.. HealthCompare Insurance Services, Inc. is a subsidiary of National General Holdings Corp. contains information about and access to insurance plans for Medicare beneficiaries, individuals soon eligible for Medicare and those advising on behalf of Medicare beneficiaries. Medicare Benefits Solutions, is a brand operated by HealthCompare Insurance Services, Inc., a licensed health insurance agency certified to sell Medicare products. Medicare Benefits, is a non-government website, and is not endorsed by the Centers for Medicare & Medicaid Services (CMS), the Department of Health and Human Services (DHHS), or any other government agency.