Contact Medicare Benefits

We’ve made getting in touch easy. Here’s everything you need to call, mail, message or email us.

Call us
866-576-2956 or TTY 711
Mon to Sun 5am - 8pm PT

    Send us a message

    Ways to contact us


    1100 NW Compton Drive,
    Suite 200
    Hillsboro, OR 97006


    (866) 576-2956 - TTY 771
    (888) 320-1284 (fax)

    To contact Medicare directly call


    TYY users should call

    24 hours a day, 7 days a week

    Media enquiries

    Please direct all media enquiries to [email protected]

    Download media pack

    Includes media briefing document and high-res images for media use (only).

    Media frequently asked questions

    Call center hours of operation

    Before The Annual Enrollment Period

    Jan 2 to Sep 30

    Mon to Sat 5am - 6pm PT
    Sat 6am - 4pm PT
    Closed Sundays

    Oct 1 to Oct 14

    Mon to Sat 5am - 8pm PT
    Sun 6am - 3pm PT

    During The Annual Enrollment Period

    Oct 15 to Nov 25

    Mon to Sat 5am - 8pm PT
    Sun 6am - 3pm PT

    Nov 26

    Closed for Thanksgiving

    Nov 27 - 28

    5am - 6pm PT

    Nov 29

    6am - 6pm PT

    Nov 30 to Dec 5

    5am - 8pm PT

    Dec 6

    6am - 8pm PT

    Dec 7

    5am - 8pm PT

    After The Annual Enrollment Period

    Dec 8 to Dec 31

    Mon to Fri 5am - 8pm PT
    Sat 6am - 6pm PT
    Closed Sundays

    Dec 24 - 25

    Closed for Christmas

    Jan 1

    Closed for New Year's Day

    Our phone lines are open 24 hours a day for after hours messages. If you leave us a message, we'll call you back on the very next business day. All times listed are Pacific Time.

    Got questions?

    Call a licensed sales agent at

    866-576-2956 or TTY 711

    Mon to Sun 5am - 8pm PT

    Send us a message

    We aim to reply within 24 hours.

      By submitting information on this website, you authorize Medicare Benefits Solutions, herein after referred to as “Medicare Benefits”, which is a brand operated by HealthCompare Insurance Services Inc., its agents, or affiliates to contact you (even if you’re on a state or national do not call registry) at the phone number or email address you provide to discuss your Medicare Advantage, Medicare Part D (Drug) and Medicare Supplement plan options. The company may contact you through the use of an automated dialer or a prerecorded message. You understand that you are not required to authorize such marketing calls as a condition of purchasing a policy or receiving service and that you can change your permission preferences at any time.

      Find a plan

      Get plan recommendations

      Compare your current Medicare plan to our recommendations – then choose the plan that gives you more of the things you want.

      Medicare Benefits Solutions is a non-government website., is a website owned by HealthCompare Insurance Services, Inc.. HealthCompare Insurance Services, Inc. is a subsidiary of National General Holdings Corp. contains information about and access to insurance plans for Medicare beneficiaries, individuals soon eligible for Medicare and those advising on behalf of Medicare beneficiaries. Medicare Benefits Solutions, is a brand operated by HealthCompare Insurance Services, Inc., a licensed health insurance agency certified to sell Medicare products. Medicare Benefits, is a non-government website, and is not endorsed by the Centers for Medicare & Medicaid Services (CMS), the Department of Health and Human Services (DHHS), or any other government agency.