Talk to us 
Medicare Benefits makes it easier for people to understand their Medicare options, and to make confident Medicare decisions. Using their experience, understanding and everyday language, our licensed sales agents (and our website) support customers at every stage of the process – from initial research to buying and beyond.
Contact us
We’ve made getting in touch easy. Everything you need to call, message, email or contact us by mail is right here.
(866) 576-2956
or
TTY 711
Mon to Fri 5am - 8pm PT, Sat 6 - 6PT, Sun Closed
By submitting this information, I authorize Health Compare Insurance Services Inc., its agents, or affiliates to contact me (even if I’m on a state or national do not call registry) at the phone number or email address I provided to discuss my Medicare Advantage, Medicare Part D (Drug) and Medicare Supplement Insurance plan options. The company may contact me through the use of an automated dialer or a prerecorded message. I understand that I am not required to authorize such marketing calls as a condition of purchasing a policy or receiving service and I can change my permission preferences at any time.
No purchase is necessary to see if you qualify for coverage under Medicare. Please refer to the Privacy Policy and Site Terms of Use to learn more about how we value and protect your privacy.
Address
1100 NW Compton Drive,
Suite 200
Hillsboro, OR 97006
Telephone
(866) 576-2956 - TTY 771
(888) 320-1284 (fax)
To contact Medicare directly call
1-800-MEDICARE
(1-800-633-4227)
TYY users should call
1-877-486-2048
24 hours a day, 7 days a week
Media enquiries
Please direct all media enquiries to [email protected]
Media frequently asked questions
Medicare Benefits is not an insurance provider. But we have access to hundreds of carriers and thousands of policies. We’re also independent. So once we get to know someone’s healthcare needs and their budget, our agents and website can find, filter and rank plans based on their individual requirements.
Our goal is to provide the knowledge, tools, and support people need to find a Medicare plan they feel good about.
Whether on the phone or online, customers can research, learn and buy at their own pace. They can swap from an online experience, to a phone call and back again without losing their information. And any plans we recommend are always securely saved – so they can return to them at a time (and on a device) that suits them.
Together, our intuitive website and licensed sales agents provide a supportive environment that helps, informs and guides customers every step of the way – from initial research to buying and beyond.
No matter what Medicare decision people have to make, we make it much easier for them if they choose Medicare Benefits.
Medicare Benefits Solutions, also referred to as Medicare Benefits, is a brand operated by Health Compare Insurance Services Inc, a division of the NATIONAL GENERAL HOLDINGS CORP., which is headquartered in New York City and is a specialty personal lines insurance holding company. National General provides personal automobile, homeowners, umbrella, health, and niche insurance products. The group traces its roots back to 1939 and has a financial strength rating of A– (excellent) from A.M. Best.
Download media pack
Includes media briefing document and high-res images for media use (only).
Call center hours of operation
During The Annual Enrollment Period
Oct 15 to Nov 25
Mon to Sat 5am - 8pm PT
Sun 6am - 3pm PT
Nov 26
Closed for Thanksgiving
Nov 27 - 28
5am - 6pm PT
Nov 29
6am - 6pm PT
Nov 30 to Dec 5
5am - 8pm PT
Dec 6
6am - 8pm PT
Dec 7
5am - 8pm PT
After The Annual Enrollment Period
Dec 8 to Dec 31
Mon to Fri 5am - 8pm PT
Sat 6am - 6pm PT
Closed Sundays
Dec 24 - 25
Closed for Christmas
Jan 1
Closed for New Year's Day
Our phone lines are open 24 hours a day for after hours messages. If you leave us a message, we'll call you back on the very next business day. All times listed are Pacific Time.
Ready to find a plan?
“I’m Mary-Beth*. I can carefully walk you through our step-by-step process to help you find a plan that meets your needs.”
Find a plan* Mary-Beth is a digital avatar and not a licensed sales agent.
“I’m Mary-Beth*. I can carefully walk you through our step-by-step process to help you find a plan that meets your needs.”
Find a plan* Mary-Beth is a digital avatar and not a licensed sales agent.
Prefer to talk?
You can talk to one of our friendly licensed sales agents on the phone during our opening hours. They're fully trained and happy to help. No question is too small!
(866) 576-2956 or TTY 711
Mon to Fri 5am - 8pm PTSat 6 - 6PTSun Closed
Still have questions?
Our Advice Center contains important information you should know about Medicare. So if you have a question, the answer is just a click away.
Visit our Advice Center
I wish I’d known this before I bought my plan…
Helpful things callers learn from our sales agents
There can be penalties if you don’t sign up for Medicare Part B when you’re first eligible to enroll.
Andrew SivatjianV.P. of Medicare Sales & Licensed Agent
Some people think they’re stuck with the first plan they choose. They’re not. They can change to a new plan during the enrollment periods.
Silvia BarreraSales Manager & Licensed Agent
I often explain to callers who are concerned about the cost of prescription drugs, that there are specific plans that can help reduce how much they have to pay.
Mark LaemmertMedicare Site Leader & Licensed Agent